Great Northern (GN)

Great Northern (GN)

Great Northern
http://www.greatnorthernrail.com (external link, opens in a new tab)

Customer Services:
Monday to Sunday: 07:00 - 20:00

0345 026 4700

customerservices@greatnorthernrail.com

https://www.greatnorthernrail.com/contact-us/ (external link, opens in a new tab)

Tickets:
No

Assisted Travel:
Monday to Sunday: 00:00 - 23:59
0800 058 2844

https://www.greatnorthernrail.com/assistedtravel (external link, opens in a new tab)

Lost Property:
Yes

0345 026 4700

customerservices@greatnorthernrail.com

https://www.greatnorthernrail.com/lostproperty (external link, opens in a new tab)

Customer Services

Opening Hours:
Monday to Sunday: 07:00 - 20:00

Email Address:
customerservices@greatnorthernrail.com

Web Address:
https://www.greatnorthernrail.com/contact-us/ (external link, opens in a new tab)

Phone Number:
0345 026 4700

Postal Address:
Great Northern Customer Services
Govia Thameslink Railway
PO Box 8644
Derby
DE1 9RQ

Ticketing & Fares

Seat Reservations:
No

TeleSales:

Opening Hours:
No

Business Travel:

Opening Hours:
No

Group Travel:

Opening Hours:
Yes

Web Address:
https://www.greatnorthernrail.com/tickets/discounts-and-railcards/groupsave (external link, opens in a new tab)

Phone Number:
03450264700

Buying Tickets on the Train

Notes:

Where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey.
Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.
All but Advance tickets are available to purchase on board the train.

Penalty Fares:

Web Address:
https://www.greatnorthernrail.com/penaltyfares (external link, opens in a new tab)

Assisted Travel:

Opening Hours:

Web Address:
https://www.greatnorthernrail.com/assistedtravel (external link, opens in a new tab)

Phone Number:
0800 058 2844

TextPhone Number:
0800 138 1018

Lost Property:

Opening Hours:
Yes

Email Address:
customerservices@greatnorthernrail.com

Web Address:
https://www.greatnorthernrail.com/lostproperty (external link, opens in a new tab)

Phone Number:
0345 026 4700

Head Office Details

Email Address:
customerservices@greatnorthernrail.com

Web Address:
https://www.greatnorthernrail.com/contact-us/ (external link, opens in a new tab)

Phone Number:
0345 026 4700

Postal Address:
Govia Thameslink Railway
PO Box 8644
Derby
DE1 9RQ

Managing Director:
Patrick Verwer