c2c Performance - O

• As of 31 March 2022, the statistical performance of c2c is as follows.
• Between April 2021 and March 2022, there were 28.1 million passenger journeys (up from 15 million in 2020/2021 and down from 47.3 million in 2019/2020).
• Passengers travelled 622 million kilometres in 2021/22 (up from 329 million kilometres in 2020/2021 and down from 1,201 million kilometres in 2019/2020).
• In 2021/2022 trains travelled in service for 6 million kilometres (unchanged from 2020/2021 and down from 7.2 million kilometres in 2019/2020).
• There were 104,283 trains planned to run in service in 2021/2022 (up from 101,145 in 2020/2021 and down from 123,355 in 2019/2020).
• The percentage of trains on time in 2021/2022 was 83.4% (down from 84.9% in 2020/2021 and up from 82.5% in 2019/2020).
• 1.3% of planned services were cancelled in 2021/2022 (up from 1.0% in 2020/2021 and down from 1.6% in 2019/2020).
• c2c has 633.4 full-time equivalent employees (lowest level over the last five years).
• c2c operates on 125.5 kilometres of route (unchanged). c2c manages 25 stations (unchanged).