JR East South Hokkaido Rail Pass

• A child price (6 to 11 years of age) is available for this pass.
• Access to trains is free for accompanied infants aged 5 years or under.

• The Pass is only available to non-Japanese passport holders with a short-term visa to stay in Japan for no longer than 90 days. Japanese passport holders can NOT use this pass.
• The MCO ("Mischellaneous Charges Order" - equivalent to a Japan Rail Pass voucher) is valid for exchange for the JR East-South Hokkaido Pass for up to three months from the purchase date. 
• To exchange the voucher for the Pass you will need your passport. 
•  The start date of the Pass can no longer be changed once the voucher has been exchanged.

• Sapporo Station, JR Information Desk (West Exit), every day from 8:30 to 19:00. JR Travel Service Center (Twinkle Plaza, South Exit), every day from 10:00 to 20:00, JR Travel Service Center (Twinkle Plaza, East Exit), weekdays from 10:00 to 19:30, weekends and holidays until 18:00.
• New Chitose Airport Station, JR Information Desk, every day from 8:30 to 19:00.Hakodate Station, JR Travel Service Center (Twinkle Plaza), every day from 10:00 to 18:00.
• Shin Hakodate Hokuto Station, JR Ticket Office, every day from 9:00 to 20:00.
• Noboribetsu Station, JR Ticket Office, every day from 7:00 to 18:45.
• Aomori Station, Travel Service Center, every day from 10:00 to 17:30.
• Shin-Aomori Station, Travel Service Center, every day from 10:00 to 17:30.
• Hachinohe Station, Travel Service Center, every day from 10:00 to 17:30
• Akita Station, Travel Service Center, every day from 10:30 to 18:00, weekends and holidays 10:00 to 17:00. 
• Morioka Station, Travel Service Center, weekdays from 10:00 to 19:00, weekends and holidays 10:00 to 17:00.
• Sendai Airport, JR EAST PASS Exchange Office (Sendai Airport Transit), weekdays from 10:00 to 19:00, weekends and holidays 10:00 to 18:00.
• Sendai Station, Travel Service Center, weekdays from 10:00 to 19:00, holidays from 10:00 to 18:00.Yamagata Station, Travel Service Center, weekdays from 10:00 to 18:00, weekends and holidays 10:00 to 17:00.
• Fukushima Station, Travel Service Center, weekdays from 10:00 to 18:00, weekends and holidays 10:00 to 17:00.
• Mito Station, Travel Service Center, weekdays from 10:00 to 19:00, weekends and holidays 10:00 to 17:00.
• Narita Airport Terminal 1, JR EAST Travel Service Center, daily from 8:15 to 19:00. JR Ticket Office, daily from 6:30 to 8:15 and 19:00 to 21:45.
• Narita Airport Terminals 2 and 3, JR East Travel Service Center, every day from 8:15 to 20:00. JR Ticket Office, every day from 6:30 to 8:15 and 20:00 to 21:45.
• Haneda Airport International Terminal, JR East Travel Service Center (Tokyo Monorail 2F Ticket Gate/Arrival Lobby), every day from 7:45 to 18:30.
• Tokyo Station, JR East Travel Service Center (Marunouchi North Exit), every day from 7:30 to 20:30.
• Shinagawa Station, Information Center (Central), every day from 9:00 to 19:00.
• Ueno Station, Information Center (Central), every day from 9:00 to 19:00.
• Shinjuku Station, JR East Travel Service Center (New South Exit), every day from 8:00 to 19:00. Information Center (East), every day from 9:00 to 19:00.
• Shibuya Station, Information Center (South), every day from 10:00 to 18:30.
• Ikebukuro Station, Information Center (Central), every day from 9:30 to 18:00.
• Yokohama Station, Travel Service Center, 10:00 to 20:00 Monday through Friday, 10:00 to 19:00 weekends and holidays.

• All JR East and JR Hokkaido trains in the valid zone of the pass, including Limited Express, express, and local JR lines running through Tokyo, Sakudaira, and GALA Yuzawa, Tokyo and Fukushima, Fukushima and Shinjo, Tokyo and Morioka, Morioka and Akita, Tokyo and Hakodate, Hakodate and Sapporo. 
• The shinkansen between Tokyo and Hakodate.
• The Izu Kyuko line between Ito and Izukyu Shimoda.
• The Tokyo Monorail between Haneda Airport and Tokyo.
• The Aomori Railway between Metoki and Aomori.
• The Iwate Galaxy Railway between Metoki and Morioka.
• The train line connecting Sendai Airport with the city center.
• The Tobu Direct Limited Express Nikko, SPACIA Nikko, Kinugawa, SPACIA Kinugawa, to travel to Nikko and Kinugawa Onsen.
• This pass is not valid for JR buses. 
• This pass CANNOT be used between Goryokaku and Kikonai Stations on the South Hokkaido Railway.

• You cannot make a reservation without having bought the pass. 
• With the Pass, no additional fee is required when reserving seats. 
• Non-reserved Ordinary class cars can be accessed freely.
• In order to travel in first classes (Green Car or Gran Class), or on night cars, an extra fee is required. 
• To access the platforms, show your Pass to the staff located at the gate to the platform. 
• To reserve a seat, ask the staff at the the ticket office. 
• It is a personal pass. Please always carry your passport when using the Pass as station and train staff may check it.