KeolisAmey Wales - AKeolisAmey Wales - A Keolis Amey Operations (Welsh: Gweithrediadau KeolisAmey), trading as Transport for Wales Rail Services (TfW Rail Services) was a Welsh train operating company owned by Keolis (60%) and Amey (40%) that operated the Wales & Borders franchise between October 2018 and February 2021. The Welsh Government body Transport for Wales awarded the contract for the Wales and Borders franchise to KeolisAmey in 2018 which commenced rail operations on 14 October 2018. KeolisAmey used the brand names Transport for Wales and TfW Rail (Welsh: Trafnidiaeth Cymru and TrC Trenau), which are owned by the Welsh Government, for day-to-day operations. The Welsh Government nationalised the franchise on 7 February 2021, transferring operations to Transport for Wales Rail, although KeolisAmey continues to provide an infrastructural role in the franchise. KeolisAmey Wales History In October 2016 four bids were shortlisted for the next Wales & Borders franchise: Abellio, the incumbent operator Arriva, a Keolis/Amey joint venture, and MTR Corporation. In October 2017, Arriva withdrew from the bidding process, followed in February 2018 by Abellio, after the collapse of its partner Carillion. In May 2018, the franchise was awarded to KeolisAmey Wales. It commenced on 14 October 2018 and it was to run for 15 years. Unlike the previous franchise, which was awarded by the Department for Transport, this franchise was awarded by Transport for Wales, on behalf of the Welsh Government. In January 2020 Keolis Amey was fined £2.3 million by the Welsh government for poor performance of rail services. The company is also expected to be criticised by the Welsh Language Commissioner later in 2020 for reportedly breaking legislation on Welsh language provision six times since taking over the franchise in 2018. KeolisAmey Wales told the BBC that it did not believe any rules had been broken. Complaints included that Welsh was given lesser treatment on self-service machines, websites, and on the mobile app, that correspondence was not issued fully in Welsh, that train tickets were printed only in English, and that station and train announcements were not always made bilingually. With a collapse in revenues, and a significant reduction in passenger numbers as a result of the COVID-19 pandemic having made the original franchise financially unviable, on 7 February 2021 the franchise was taken over by the Welsh Government's operator of last resort, Transport for Wales Rail, a subsidiary of Transport for Wales, with AmeyKeolis Infrastructure having an involvement in delivering some key projects such as the Core Valley Lines. KeolisAmey Wales Services Typical TfW weekday off-peak service was as follows: KeolisAmey Wales North Wales Coast Line
Newport, Cwmbran, Pontypool & New Inn, Abergavenny, Hereford, Leominster (3tpd), Ludlow (7tpd), Craven Arms (7tpd), Church Stretton (7tpd), Shrewsbury, Gobowen (7tpd), Chirk (7tpd), Ruabon (7tpd), Wrexham General, Chester, Shotton (4tpd), Flint, Prestatyn (7tpd), Rhyl, Abergele & Pensarn (3tpd), Colwyn Bay, Llandudno Junction, Conwy (3tpd), Penmaenmawr (3tpd), Llanfairfechan (3tpd), Bangor (7tpd), Llanfairpwll (7tpd), Bodorgan (5tpd), Ty Croes (5tpd), Rhosneigr (5tpd) and Valley (5tpd). Only 7 tpd terminate in Holyhead as one turns off at Llandudno Junction and terminates at Llandudno, calling at Deganwy en route.
Newport, Cwmbran (Holyhead-bound only), Pontypool (Holyhead-bound only), Abergavenny (Holyhead-bound only), Hereford, Ludlow (Cardiff-bound only), Shrewsbury, Wrexham General, Chester, Flint, Rhyl, Colwyn Bay, Llandudno Junction and Bangor 0534 from Holyhead and 1716 from Cardiff Central is the Premier Service which calls at fewer stops and has 1st class accommodation available with meals included.
Birmingham New Street, Smethwick Galton Bridge, Wolverhampton, Telford Central, Wellington, Shrewsbury, Gobowen, Chirk, Ruabon, Wrexham General, Chester, Flint, Prestatyn, Rhyl, Colwyn Bay, Llandudno Junction, Conwy, Penmaenmawr, Llanfairfechan and Bangor
East Didsbury, Manchester Piccadilly, Manchester Oxford Road, Newton-le-Willows, Earlestown, Warrington Bank Quay, Runcorn East, Frodsham, Helsby, Chester, Shotton, Flint, Prestatyn, Rhyl, Abergele & Pensarn, Colwyn Bay, Llandudno Junction and Deganwy 6 inter-peak trains each day begin/end at the airport, 1 early morning and 2 late evening trains do too, not calling at East Didsbury. Other trains begin at Manchester Piccadilly.
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Helsby, Frodsham, Runcorn and Liverpool South Parkway KeolisAmey Wales South Wales – Manchester
Johnston, Haverfordwest, Clarbeston Road, Clunderwen, Whitland, Carmarthen, Pembrey & Burry Port, Llanelli, Gowerton, Swansea, Neath, Port Talbot Parkway, Bridgend, Cardiff Central, Newport, Cwmbran, Abergavenny, Hereford, Leominster, Ludlow, Shrewsbury, Crewe, Wilmslow and Stockport
Ferryside, Kidwelly, Pembrey & Burry Port, Llanelli, Gowerton, Swansea, Neath, Port Talbot Parkway, Bridgend, Pencoed, Llanharan, Pontyclun, Cardiff Central, Newport, Cwmbran, Abergavenny, Hereford, Leominster, Ludlow, Craven Arms, Church Stretton, Shrewsbury, Whitchurch, Nantwich, Crewe, Wilmslow and Stockport
Fishguard and Goodwick, Clarbeston Road, Whitland, Carmarthen, Pembrey & Burry Port, Llanelli, Gowerton, Swansea, Neath, Port Talbot Parkway, Bridgend, Pencoed, Llanharan, Pontyclun, Cardiff Central, Newport, Cwmbran, Abergavenny, Hereford, Leominster, Ludlow, Craven Arms, Church Stretton, Shrewsbury, Whitchurch, Nantwich, Crewe, Wilmslow and Stockport KeolisAmey Wales Cambrian Line
Birmingham New Street, Smethwick Galton Bridge, Wolverhampton, Telford Central, Wellington, Shrewsbury, Welshpool, Newtown, Caersws, Machynlleth The two portions divide/attach at Machynlleth. Aberystwyth portion: Dovey Junction, Borth and Bow Street Pwllheli portion: Dovey Junction, Penhelig, Aberdovey, Tywyn, Tonfanau, Llwyngwril, Fairbourne, Morfa Mawddach, Barmouth, Llanaber, Talybont, Dyffryn Ardudwy, Llanbedr, Pensarn, Llandanwg, Harlech, Tygwyn, Talsarnau, Llandecwyn, Penrhyndeudraeth, Minffordd, Porthmadog, Criccieth, Penychain and Abererch
Welshpool, Newtown, Caersws, Machynlleth, Dovey Junction, Borth and Bow Street Additional trains that run so that there is a service most hours between Shrewsbury and Aberystwyth KeolisAmey Wales Heart of Wales Line
Llanelli, Bynea, Llangennech, Pontarddulais, Pantyffynnon, Ammanford, Llandybie, Ffairfach, Llandeilo, Llangadog and Llanwrda
Pen-y-Bont, Dolau, Llanbister Road, Llangynllo, Knucklas, Knighton, Bucknell, Hopton Heath, Broome, Craven Arms, Church Stretton, Shrewsbury, Yorton, Wem, Prees, Whitchurch, Wrenbury and Nantwich
Gowerton, Llanelli, Bynea, Llangennech, Pontarddulais, Pantyffynnon, Ammanford, Llandybie, Ffairfach, Llandeilo, Llangadog, Llanwrda, Llandovery, Cynghordy, Sugar Loaf, Llanwrtyd, Llangammarch, Garth, Cilmeri, Builth Road, Llandrindod, Pen-y-Bont, Dolau, Llanbister Road, Llangynllo, Knucklas, Knighton, Bucknell, Hopton Heath, Broome, Craven Arms and Church Stretton 2tpd extend to/from Crewe, calling at Yorton, Wem, Prees, Whitchurch, Wrenbury and Nantwich
Yorton, Wem, Prees, Whitchurch, Wrenbury and Nantwich creates an every-2-hours service alongside trains beginning further south KeolisAmey Wales Conwy Valley Line
Roman Bridge, Dolwyddelan, Pont-y-Pant, Betws-y-Coed, Llanrwst, North Llanrwst, Dolgarrog, Tal-y-Cafn, Glan Conwy, Llandudno Junction and Deganwy KeolisAmey Wales Borderlands Line
Wrexham General, Gwersyllt, Cefn-y-Bedd, Caergwrle, Hope, Penyffordd, Buckley, Hawarden, Shotton, Hawarden Bridge, Neston, Heswall and Upton KeolisAmey Wales West Wales Locals
Pembroke, Lamphey, Manorbier, Penally, Tenby, Saundersfoot, Kilgetty, Narberth, Whitland, Carmarthen, Pembrey & Burry Port, and Llanelli
Fishguard and Goodwick, Clarbeston Road, Clunderwen, Whitland, Carmarthen, Pembrey & Burry Port and Llanelli KeolisAmey Wales Swanline
Llansamlet, Skewen, Neath, Briton Ferry, Baglan, Port Talbot Parkway, Pyle, Bridgend, Pencoed and Pontyclun KeolisAmey Wales West Wales-Gloucestershire Line
Maesteg (Ewenny Road), Garth, Tondu, Sarn, Wildmill, Bridgend, Pencoed, Llanharan, Pontyclun, Cardiff Central, Newport, Severn Tunnel Junction, Caldicot, Chepstow, Lydney and Gloucester Some trains terminate at Cardiff Central, rather than Cheltenham Spa. doesn't run when Fishguard - Gloucester service runs
Fishguard and Goodwick, Clarbeston Road, Clunderwen, Whitland, Carmarthen, Ferryside, Kidwelly, Pembrey & Burry Port, Llanelli, Gowerton, Swansea, Neath, Port Talbot Parkway, Bridgend, Pencoed, Llanharan, Pontyclun, Cardiff Central, Newport, Severn Tunnel Junction, Caldicot, Chepstow and Lydney Some trains terminate at Cardiff Central, rather than Gloucester. KeolisAmey Wales Ebbw Valley Railway
Pye Corner, Rogerstone, Risca & Pontymister, Crosskeys, Newbridge, Llanhilleth and Ebbw Vale Parkway KeolisAmey Wales Rhymney Line
Dingle Road, Grangetown, Cardiff Central, Cardiff Queen Street, Heath High Level, Llanishen, Lisvane & Thornhill, Caerphilly, Aber, Energlyn & Churchill Park (2tph), Llanbradach, Ystrad Mynach, Hengoed, Pengam, and Gilfach Fargoed (1tph). 1tph extends to Rhymney, calling at Brithdir, Tir-Phil and Pontlottyn KeolisAmey Wales Merthyr & Vale of Glamorgan Lines
Llantwit Major, Rhoose Cardiff International Airport, Barry, Barry Docks, Cadoxton, Dinas Powys, Eastbrook, Cogan, Grangetown, Cardiff Central, Cardiff Queen Street, Cathays, Llandaf, Radyr, Taffs Well, Trefforest, Pontypridd, Abercynon, Penrhiwceiber, Mountain Ash, Fernhill and Cwmbach
Barry, Barry Docks, Cadoxton, Dinas Powys, Eastbrook, Cogan, Grangetown, Cardiff Central, Cardiff Queen Street, Cathays, Llandaf, Radyr, Taffs Well, Trefforest, Pontypridd, Abercynon, Penrhiwceiber, Mountain Ash, Fernhill and Cwmbach
Barry, Barry Docks, Cadoxton, Dinas Powys, Eastbrook, Cogan, Grangetown, Cardiff Central, Cardiff Queen Street, Cathays, Llandaf, Radyr, Taffs Well, Trefforest Estate, Trefforest, Pontypridd, Abercynon, Quakers Yard, Merthyr Vale, Troed-y-rhiw and Pentre-bach KeolisAmey Wales Rhondda Line
Cardiff Queen Street, Cathays, Llandaf, Radyr, Taffs Well, Trefforest, Pontypridd, Trehafod, Porth, Dinas Rhondda, Tonypandy, Llwynypia, Ystrad Rhondda, Ton Pentre, Treorchy and Ynyswen KeolisAmey Wales City & Coryton Lines
Danescourt, Fairwater, Waun-gron Park, Ninian Park, Cardiff Central, Cardiff Queen Street, Heath Low Level, Ty Glas, Birchgrove, Rhiwbina and Whitchurch KeolisAmey Wales Butetown Branch Line
shuttle KeolisAmey Wales Overview KeolisAmey Wales Franchise(s): Wales & Borders 14 October 2018 – 6 February 2021 KeolisAmey Wales Main Area(s): Wales KeolisAmey Wales Other Area(s): North West England West Midlands Gloucestershire KeolisAmey Wales Stations Operated: 247 KeolisAmey Wales Parent Company: Keolis Amey KeolisAmey Wales Reporting Mark: AW KeolisAmey Wales Dates of Operation: 2018–2021 KeolisAmey Wales Predecessor: Arriva Trains Wales KeolisAmey Wales Successor: Transport for Wales Rail KeolisAmey Wales Technical Track Gauge: 1,435 mm (4 ft 8+1⁄2 in) | |||||
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