Translink (Northern Ireland) - Translink Northern Ireland Criticisms - D

Translink (Northern Ireland) - D

Translink (Northern Ireland) Criticisms

Translink received criticism in 2008 from Consumer Council Chief Executive, Eleanor Gill for providing inadequate service despite raising fares at a greater rate than inflation. She told BBC News that "passengers will rightly ask why average fare increases on Ulsterbus and Metro are above inflation while punctuality and reliability are below their target."

In February 2020 a senior civil servant issued a stark warning on the future of Northern Ireland's public transport network due to funding concerns. The civil servant said if Translink's funding problems got to the level of closing railway lines and non-profitable bus routes, any cuts would need to be agreed by Infrastructure Minister Nichola Mallon.

In 2021, Translink spent around £15,000 on a new logo design which led to public spending campaigners criticising the "costly redesign" at a time when Translink was facing serious funding pressures and cuts to services. Translink said the new design helps to "modernise and simplify the brand presence", confirming the cost of the rebrand in response to a Freedom of Information request from Belfast Live.

Translink (Northern Ireland) Overview

Translink (Northern Ireland) Type: Subsidiary
Translink (Northern Ireland) Predecessor: Ulster Transport Authority
Translink (Northern Ireland) Founded: 1 January 1996, 27 years ago in Belfast, Northern Ireland
Translink (Northern Ireland) Headquarters: 22 Great Victoria Street, Belfast, Northern Ireland
Translink (Northern Ireland) Key People: Chris Conway (CEO)
Translink (Northern Ireland) Revenue: £225.9M (2020)
Translink (Northern Ireland) Parent: Northern Ireland Transport Holding Company
Translink (Northern Ireland) Subsidiaries: Ulsterbus
NI Railways