Merseyrail - Merseyrail Performance - G

 

 

Operating as a self-contained network means there are relatively few problems because there is little conflict with other train operating companies. Merseyrail has publicly committed to aiming to be the best train operating company in the United Kingdom.

 

In February 2010, Merseyrail was named the most reliable operator of trains in the United Kingdom, with a reliability average of 96.33% during 2009–2010, the highest ever achieved by any United Kingdom train operator.

 

 

Merseyrail employs a team of officers who enforce railway by-laws relating to placing feet on seats, travelling without tickets, and other kinds of anti-social behaviour. The enforcement of the 'feet on seat' by-law by Merseyrail was judged to be "draconian" in September 2007 by local magistrates.

 

However, Merseyrail stated that it did not want to take offenders to court, but was not allowed to fine offenders otherwise (unlike people who smoke on trains or station platforms). Merseyrail claimed its stance was based on customer feedback and would reduce anti-social behaviour on the system.

 

 

Owner: Merseytravel, Network Rail

Area Served: Liverpool City Region and surrounding areas

Liverpool City Region (Merseyside and Halton)

Cheshire

Lancashire

Transit Type: Commuter rail

Number of Lines: 2 (plus main line commuter services)

Number of Stations: 68 (66 managed)

2019: 30.6 million

2020: 9.0 million

2021: 20.0 million

Chief Executive: Neil Grabham

Headquarters: Rail House, Liverpool

 

 

Began Operation: 1977 - 46 years ago

Operator(s): Serco-Abellio

Infrastructure Manager(s): Network Rail

Character: Commuter rail, National Rail franchise

Number of Vehicles: 57

Train Length: 3 cars, 6 cars during peak times

Headway: 15 minutes (general), 5 minutes (central sections), 30 minutes (Ellesmere Port branch, general in evenings and on Sundays)

Technical Track Gauge: 4 ft 8+1⁄2 in (1,435 mm) standard gauge

Electrification: 750 V DC third rail