Train Travel with Pets

• Both on the train and at stations, we kindly ask you to keep your dog on a lead or in a pet carrier - whichever you and your furry friend prefer. As for other animals (such as cats or birds), please keep them in a pet carrier or similar.
• Pet carriers must be rigid and not open, to prevent escape. Your pet must be able to stand and lie down comfortably inside the carrier.

• You are welcome to bring your pet on sleeper trains. Animals are not allowed in restaurant cars, except for assistance dogs.
• If you are bringing your dog on a sleeper service, there will be an additional charge for a heavy duty clean, except if you are travelling with assistance animals. Check with your train company for details.

• We offer the Assistance Dogs Travel Scheme, supported by Assistance Dogs UK.
• Assistance dogs always ride for free. No cleaning charge will be applied, no matter which train company you travel with.
• Your assistance dog may join you in the restaurant car, if a suitable table and seat is available. If not, we will do our utmost to serve your meal at your seat or berth.

• Keep animals on leads or in pet carriers.
• Bring plenty of treats and water.
• Reward good behaviour.

• Put pets on seats.
• Let dogs stand on escalators - they must be carried.
• Allow animals near the tracks.

• Livestock (for example, pigs, sheep and goats).
• Any animal which may cause inconvenience to passengers due to its size or behaviour. On-train staff are authorised to have animals removed from the train.