UK Train Ticket Compensation and UK Train Ticket Refunds

• Note: International trains have no delayed train refunds or cancellation of train refunds. 'In other countries they just accept trains can be late or cancelled'

1. If your United Kingdom Train is delayed or cancelled and you choose not to travel, your unused ticket can be refunded without any fees by the original retailer, unless specifically written into there online contract with you that a refund fee is chargable.
2. www.Rail-Pass.com and www.Train Ticket.org always has a cancellation fees or delayed train fee of £10
3. If you bought your ticket from a UK train company, you can find their contact information on our Find a UK train company page.

• If you are travelling in the UK and arrive late at your destination due to a cancelled or delayed service, you may be able to claim compensation.
• You will need to request compensation 'directly' from your UK train company.
• At this time you will actually have a ticket in your posession, either paper ticket or e-ticket. Our cancellation fees or delayed train fees £10 only comes into place if you try to claim from us the 3rd party. The option to claim in the 1st place with the UK train company is always open.
• ''We might as well be truthful, if you claim direct from the UK train company, the money comes direct to you as quick as possible. And there are no delays added, that being us, waiting for the same refund, to then send on to you after it has cleared our bank accounts.''

• Which UK train company you travelled with - different UK companies have different schemes, but they all offer compensation.
• The type of UK ticket you have for example, compensation for a single Day ticket is calculated differently than that for a 7-Day Season ticket.
• The length of the delay in arriving at your destination, each UK train company has its own compensation threshold, which will be detailed in their Passenger's Charter on their website.
• For example, if you are delayed by over an hour, you will generally receive more compensation than if you were delayed by 15 to 30 minutes.

• Some UK Train Companies allow customers to register certain kinds of tickets online to make future claims quicker and easier.

1. Delay Repay is a nationwide scheme that makes it easier for you to get compensation for delayed train journeys.
2. If you are delayed for any reason when you travel on a participating National Rail service you can claim Delay Repay.
3. The delay is calculated against either the normal timetable, or an amended timetable that is published in advance (for example during planned engineering works at weekends).
4. Visit your UK train company's website to find out more about Delay Repay and compensation.

• The National Rail Conditions of Travel outlines the minimum compensation offered through a Uk train company's Passenger's Charter.
• However, most companies pay more than the minimum and also provide compensation for shorter delays.
• You can view and download the National Rail Conditions of Travel on our page about Your Rights and Obligations as a Passenger.

1. Yes, you can get a refund for your unused train ticket, with no fees, if your UK train is delayed or cancelled and you decide not to travel.
2. If you want to get a refund for another reason, you may have to pay a fee.
3. The cancellation fee or delayed train fee £10 only comes into place if you try to claim from us the 3rd party.
4. See our Ticket Types page or our Changing, Cancelling and Getting a Refund for Tickets page for more information.

• Note: If you decide not to travel and it is few days before you travel. Usually we can cancel the ticket so a near full refund can be made. Please act swiftly in this situation, as time is of the essence. '
• nb: ''On the day ticket cancellation is impossible, unless ticket is an e-ticket''

• You may be entitled to compensation if you are travelling and your UK train is delayed or cancelled.

1. Compensation is calculated by the length of the delay, and varies between the different UK Train Companies.
2. We Suggest: Only search UK compensation, if 1 hour or more is involved. If it is below £1 do not bother.
3. Visit our Find a UK Train company page to find your UK Train company's website and learn about their compensation scheme.

• Delay Repay is a nationwide scheme that makes it easier for you to get compensation for delayed UK train journeys.
• Visit our Find a UK Train company page to find your UK Train company's website, which will outline their compensation agreement and give details on how to make a claim.